I just bought Norton Security and tried to install it in my MacBook Air which has been updated to the latest Sierra OS. I double click on the file, it starts I put my admin code to allow installation and then I receive the message 'We're sorry. It seems something went wrong with the installation of the product. Please contact support.' Of course no clue on what may went wrong or even how to contact support, way to go Symantec! I had no other antivirus or similar program installed on the MacBook. Anyone has any clue what's going on?
Kaspersky Internet Security for Mac is also a suite, though with a different feature set from Norton, and it's priced the same as many standalone Mac antivirus utilities.
Dear, Sorry for the inconvenience caused. We will try to rectify the issue on your end. Please follow the below instructions, for us to troubleshoot more into this.
• Download the tool from here: • After download, with the file on the Mac client where you are facing these issues, double-click on the file to expand it. It will contain the GatherSymantecInfo.command file as well as a folder called SupportFiles. • Double-click on GatherSymantecInfo.command. It will open a Terminal window. • Enter your administrator password (it will not echo on-screen) and press Enter.
• Gathering information. Message will appear. • When it completes to run, you can find SymantecInfo.zip archive under Desktop directory.
Vu681983: Install Norton Security For Mac Free
I've sent you a private message to where the logs needs to be shared. Once its shared, we will analyze and try to revert as soon as possible. Thanks Rajesh.
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For the Comcast Norton download with Mac OS Sierra, it doesn't work yet - but you can still install it if you are smarter than the installer package they hand feed you. Here are the simple instructions: • Right click on the Norton Internet Security Installer and select Show Package Contents • Open the Resources folder • Open the Nortoninstaller.mpkg • Follow the prompts and install as usual Norton will fix this at some point.
I'm amazed that the Norton employee who posted earlier in this string (or another) didn't provide this solution.
Vu681983: Install Norton Security For Mac Windows 10
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